Are you a software development or other technology company who needs to outsource certain specific IT services and support functions? Is your staff composed of highly skilled, well paid software engineers who would gladly jump in and work on an IT problem, but have deadlines to meet?

Or do you have an IT department and want to offload some of their current responsibilities to allow them to focus on key initiatives and strategy? Could it be that you want them to focus on higher level items like server or cloud management and want to outsource desktop support? Or vice versa?

Our clients in the tech fields typically have a very high percentage of super users within the company who heavily rely on their computers, software, databases, and Internet for daily operations. Often they want RedEye to work with them in a “co-managed” setting, which we love because our engineers speak the same “geek speak” as your engineers. There tends to be less need to break down technical terms into regular language which means we all work that much more efficiently.

Reach out to us when:

  • You’ve got skilled, high-paid engineers and need them to focus on the jobs they were hired for, not waste their time on computer and network maintenance.
  • You want to work with an IT services firm that understands the software/database development world. RedEye used to employ software developers in our early years before deciding to focus on our MSP practice.
  • You’ve got one or more internal IT experts and want to supplement their efforts by bringing in a team that will complement their skillsets.
  • You have a ton of data you don’t know what to do with, how to back it up, archive it, or recover it when it’s lost.
  • You need to know when and how to integrate a cloud strategy for the firm or your cloud infrastructure needs a helping hand. We work extensively with Azure and AWS.
  • You want to ensure you have appropriate hardware lifecycles and IT budgets in place so you can deploy, support, and improve your software offerings.
  • You know that your deadlines aren’t going to be met by being distracted by computer downtime – downtime costs money.
  • Your current system seems to hinder business more than it helps.