Our Clients

RedEye’s IT Support is exceptional, efficient, and consistently insightful

"RedEye consistently delivers outstanding IT support with an incredible eye for detail. They take the time to thoroughly understand every issue, ensuring that even the smallest details are addressed with precision. Their ability to provide clear and thoughtful answers to all my questions makes every interaction productive and stress-free. Beyond troubleshooting, RedEye goes above and beyond by offering insightful recommendations that improve efficiency and prevent future issues. Their problem-solving skills are unmatched— resolving technical challenges in record time while maintaining a professional and friendly approach. I truly appreciate RedEye’s dedication, expertise, and willingness to help. Their commitment to excellence makes a huge difference!”

“The BEST tech support team in my 43 years of working”

“By far, your engineering and tech support team is the best I have ever dealt with in my 43 years of working on a computer for various employers. You are always quick to respond and resolve any issues we have encountered. Your staff is 5-stars. Can’t say enough good words to describe how happy I am to have you as our IT partner.”

A Valuable Partner To Our Business

We are very thankful to have hired RedEye as our computer and IT company. Their attention to detail, their courteous and prompt service, and their knowledge and experience have made them a valuable partner to our business.

We highly recommend them to any company that know the importance of a truly professional and reliable computer systems organization.

Friendly, Fast, and Flawless

Could not have been any better! The RedEye team is the best—friendly, knowledgeable, and always going the extra mile to get things done right.

“Finally—Tech Support That Explains, Not Condescends”

My company uses RedEye for tech support and they are wonderful to work with. 

They take time to explain things to me and don't give me the usual "try turning it off and on again" response that always makes me feel inept. 

Plus they scan all my phishing emails so I haven't had any issues with scammers!

RedEye Increased Our Efficiency And Capacity

I manage a fast paced, growing business that had outgrown its IT infrastructure. I was concerned about finding an IT company I trusted and felt comfortable working with. After meeting with several IT companies the decision to work with RedEye was easy.

RedEye worked with Sigma to completely redesign and implement an IT infrastructure that greatly increased our efficiency and capacity allowing us to grow, as well as protect and secure important company information.

We are thrilled to have RedEye as our IT resource.

Zero Regrets in Hiring RedEye

We needed to make a change and hire a new IT support partner. We got quotes from a few companies, including RedEye. There were two main reasons why we chose them over the others. First, their fee structure is simple. They provided me with a guaranteed flat fee monthly support rate that fit into my budget and was predictable. Second, they addressed our need for reliable data backups. They took the time to explain what their solution was, how it would protect our business data, and how they can quickly recover everything if it was needed. I have zero regrets in hiring RedEye.

The RedEye Team Is Integral To Our Law Firm’s Success

As our firm grew, so did the complexity of our technology needs. It quickly became clear that relying on a solo IT provider was no longer sustainable—especially with increasing cybersecurity risks, hybrid work demands, and evolving compliance requirements.
That’s when we partnered with RedEye.
From day one, they brought clarity and structure to our chaos. They helped us replace aging infrastructure, secure our network, and implement a modern tech stack built for legal workflows.
Since then, RedEye has continued to support us with responsive help desk service, smooth software upgrades, expert Microsoft 365 management, and a disaster recovery solution that keeps us covered no matter what.
Ed, Andrea, and their entire team have become more than just IT support—they’re a trusted extension of our firm. They get how law offices work, and more importantly, they get what’s at stake.

Our Relationship With RedEye Has Been An Unconditional Success

We first became familiar with RedEye when they assisted with the roll-out of a new virtual desktop infrastructure (VDI) project. While historically all our IT work has been internally, the scope of this project was such that we needed extra help.  We were extremely impressed with the engineers assigned both in terms of both knowledge and skill set.  RedEye configured the VDI environment from the ground up, on time and under budget.  After seeing how competent the RedEye staff were on this job, we entered into an agreement with the company to do proactive monitoring of our server environment.  Our relationship has been an unconditional success--we can actual document instances in which issues have been identified and resolved before we were even aware of their existence. We are extremely pleased overall, and have a new comfort level with our infrastructure that simply did not exist previously.

Hiring RedEye Was An Immediate Improvement

Before hiring RedEye, our IT administration was handled in-house. We depended upon one employee to effectively and efficiently manage our systems and security. With the rapidly changing technology, this became increasingly difficult and thus, we decided to partner with RedEye. It was an immediate improvement! Their expertise is extensive and the 24 hour availability is important to us. Our budgeting for technology is now established and clear. We are confident that we can effectively and efficiently work every day without interruption. We are a step ahead in today's world of software and security with an entire team behind us. We appreciate their consistent friendly, "can do" customer service approach. RedEye is a great team of professionals that we really enjoy working with!

Dedication To Excellence every Step Of The Way

RedEye did it once again. With the help of your experienced team, the long-planned move of servers went off perfectly according to plan and schedule. Once again, RedEye has proven to be a great partner to us. Thanks to all the team who were involved. Chris drove the equipment down, Nathan helped him rack it up by 1pm Saturday. Peter was key to getting all the other equipment in Cambridge un-racked and ready for disposal a couple of weeks ago.

Chris onsite Monday got everything back up and running ahead of schedule. In the end, all was perfect in my view. A big thanks to all of you for a totally professional job - top to bottom!

The guys at RedEye really do a great job of supporting us. It's very much appreciated and I will let our Executive Team know so they understand that this move could not have occurred without your dedication to excellence every step of the way.

RedEye Earns Our Recommendation

RedEye solved critical pain points that other providers were incapable of handling. When it was time for us to open our first location abroad, we had well-placed confidence in their team. They rose to the challenge.

I’ve noticed the RedEye team consistently improves processes to raise the service level they provide. Their tech team is both reliable and courteous so we can trust them to take care of our staff and support them in keeping the business moving. They always have someone on the team who is right for the issue you’re having.

There are a lot of wrong answers out there when it comes to choosing an IT partner. I’ve discovered many average quality techs out there who don’t know how to support sophisticated infrastructures – or can’t do it at a competitive rate. Not so with RedEye. They are a valued solution for us, and they even helped us recover from wasted time with prior inferior tech teams. My only regret is not finding them sooner.